Frequently asked questions
Rescue: illness or accident?
Firstly, you should distinguish between illness and accident. Illness is always governed by the Health Insurance Act (KVG, also known as mandatory health insurance). The conditions are the same for every health insurance company.
If the medical emergency is an accident, there are two possibilities; if you work more than 8 hours a week for an employer, accidents are regulated by the Accident Insurance Act (UVG). If you work less than 8 hours a week, accidents are also covered by health insurance (KVG), as in this case the accident is settled via the compulsory health insurance.
- What is the average cost of an ambulance transport in Switzerland?
- What is the average cost of sending out a rescue helicopter in Switzerland?
- How are rescue costs regulated in Switzerland in the event of an accident?
- Who covers the costs of an accident abroad?
- How is legal insurance for illness regulated in Switzerland?
- Who covers the costs of illness abroad?
- How many ambulance calls are there in Switzerland every year?
- How many rescue helicopter missions are there in Switzerland every year?
Services of the SOS 144 rescue card
- Are all organisations covered by the SOS 144 Rescue Card?
- Which means of rescue (ambulance, rescue helicopter, etc.) are covered by SOS 144?
- Is the SOS 144 rescue card also valid abroad?
- Is a repatriation to Switzerland covered?
- How is a repatriation organised?
- What is the difference between the SOS 144 Rescue Card and the SOS 144 Plus Rescue Card?
- Is SOS Protect Plus worthwhile for me?
Insurance conditions
- Can couples living together take out family insurance?
- My children are already of legal age. Are they still co-insured?
- Is my child who is a weekly resident elsewhere covered under my family insurance?
- Is there an age limit for the SOS 144 rescue card?
- Are there any deductibles with SOS 144 insurance that I have to pay myself?
- Who needs to be contacted in an emergency?
- What should I bear in mind regarding cancellation?